Introduction

It is critical to have problem-solving and decision-making skills to work professionally, yet most people learn these skills through trial and error and receive minimal formal training in these disciplines.  This course will explore a structured way to approach and dismantle problems with a view toward optimum outcomes. It aims for the participants to be inventive, logical decision-makers by understanding the principles behind critical thinking and the tools used to consistently identify and select the best decision among multiple alternatives.

Learning Outcome

At the end of the program, participants will be able to:

• Dismantle complex problems.
• Understand the inputs and implications of your thought processes.
• Apply the techniques of critical thinking in problem-solving and decision making.
• Develop positions and arrive at decisions that are logical and explicable to others.
• Approach a problem systematically.
• Identify alternate solutions to problems at work.
• Generate a wider variety of quality solutions.
• Recognise and avoid common pitfalls.

Duration

2 Days (13 hours)

Target Participant

• Division I (ES1)
• Division II (ES2)
• Division III (ES3)

Language

English